Support & Resources

Africa, experienced the way it was meant to be.

Welcome to the Epic Africa support hub — help, answers and resources for travellers and hosts of the pan-African marketplace for curated safaris, stays, dining, events and experiences.

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20+African countries in our roadmap
1,200+Curated experiences targeted for onboarding
SecureCheckout and booking support
TrustedPartner-led experience delivery
Visit Epic Africa

Experience Africa, Beautifully Curated

Why Epic Africa

Built for travellers and the people who host them

Curated, not crowded

Every listing is reviewed so you discover experiences worth your time.

Verified hosts

Business owners complete identity checks before they can take bookings.

Secure payments

Payments are processed by Paystack — we never store your card details.

Real support

A Help Center, FAQs and a responsive team behind every booking.

Explore by category

What will you do in Africa?

Safaris & Wildlife Stays & Lodges Dining Events Tours & Day Trips Marketplace

Support resources

Everything you need, in one place

Help Center

Guides and answers for bookings, payments, accounts and hosting.

Browse help

FAQs

Quick answers to the questions our travellers and hosts ask most.

Read FAQs

Partnership

Host, affiliate, corporate and strategic ways to work with us.

Partner with us

Blog

Travel inspiration, host tips and stories from across the continent.

Read the blog

Investor Desk

Our thesis, traction and how to start a conversation.

For investors

Contact us

Find every way to reach our team, plus where to find us in Nairobi.

Get in touch

Ready to experience Africa?

Start exploring curated experiences, or reach our team if you have a question.

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